FAQ

Please see below for Frequently Asked Questions and other important information for parents and students pertaining to the Flexible Instruction Days.  This page will be updated as more information is available.

How can we get help with an assignment?
If you have a question about an assignment please contact your child's teacher by sending an email to the teacher or calling the building office.
Elementary: 814-239-5144
Jr/Sr High School: 814-239-5141
Office hours are as follows:
Tuesday and Wednesday March 17th and 18th from 9:00am to 3:00pm
The offices will shift to the hours of 8:00am to 12:00pm starting Thursday March 19th.


Is there a online directory to find a teacher's email address?
Yes, Click here to access the Staff Directory

When are the teachers available to help  with an assignment?
Our teachers will be available via email from 9am-Noon and 1pm-3pm each school day.

I am a Jr/Sr High student and I'm having a technical issue with my iPad.  How can I get help?
Technical help is available at 814-239-0356.  Please leave your name, phone number and a brief message and we will return your call.  You can also email jdodson@cksdbulldogs.com or mguyer@cksdbulldogs.com and we will contact you via email.  As explained during the student training; an email can be sent at anytime, but all phone calls and emails will be answered during normal school hours.

I do not have Internet access at home or a smartphone in order to access the online assignments; what can I do?
Please contact the technical help line at 814-239-0356 and leave your contact information(name, phone number & a brief message) so that we can reach out to you.

What is Microsoft Teams?
Microsoft Teams is one of the apps that the Jr/Sr students will use complete their Flexible Instruction Day assignments. Microsoft has provided a guide for parents & guardians that explains Microsoft Teams and how it works.  Click here to view the website.

I have some questions on how to use Microsoft Word, Excel, PowerPoint, and/or  Teams.  Is there an online help guide? 
Yes, Microsoft is providing a student help center for a number of their products.  Click here to access.

I am trying to open an attachment in Microsoft Teams and I'm getting the error message 'Cannot Open Unsupported File Type'.
This error can be resolved by updating  both the Microsoft Teams and Microsoft Word apps on your iPad. Go to the Self-Service portal app on your iPad and look for both apps.  Select Reinstall for both apps in order to update.

I have a question for other staff in the district (food service, nurse, social worker, school counselor, & special education).  How can I reach those individuals?
All staff will be available via email.  Please see below for contact information.

Food Service Questions: Email cmccracken@cksdbulldogs.com
Nurse/Medications: Email jclapper@cksdbulldogs.com
School Social Worker: Email jheckman@cksdbulldogs.com
School Guidance Counselors
High School: Email khinkledire@cksdbulldogs.com
Elementary School: Email mbilchak@cksdbulldogs.com
Special Education: Email bhelsel@cksdbulldogs.com

Is there school breakfast/lunch available?
Yes, we will be offering a 'Grab & Go' breakfast/lunch for all students.  Please click here for details on the program.

My child has medication at school that I need; can I get it?
The Nurse's Office will be open Tuesday and Wednesday March 17th and 18th from 9:00 to 3:00 to pick up student medication. The nursing staff will only be available via email after March 18th.

Can I access iXL and Lexia from home?
Yes, they can be accessed from an iPad, tablet and/or computer.  Please click here for login instructions.

Can we work on Accelerated Reader at home?  How can we access it?
Yes, your child can work on Accelerated Reader at home. We have enabled access.  Please click on this link.  Your child will login as they would at school. If your child does not remember their username and password; please contact your child's teacher.