We are still learning some of the features of the new alert system. Listed below are some of our findings:

·         The system uses a call logic that when a phone is answered,  the system must  receive a response such as hello ( or at 5:30 AM you can just grunt J ).  The system may assume it is a lost call and will try calling you again. A response is necessary for the system to confirm you did receive the call.

·         Some phones answer by playing  music while your call is routed. This may cause a call to fail also.

Thank you for your patience and cooperation as we continue to learn and use the new system.